Terms of Service

These Terms of Service ("Terms") form a contract between you and Insta App SRL, a company established in Romania, doing business as ClipBee ("ClipBee," "we," "us," or "our"). They govern your purchase of and access to the ClipBee websites, applications, AI generation tools, stock library, and related services (collectively, the "Service"). By creating an account, purchasing a plan, or using the Service, you agree to these Terms. If you purchase through an authorized reseller or merchant of record, its checkout and payment terms also apply.

If you are a consumer, nothing in these Terms limits any mandatory rights or remedies you have under applicable consumer law. If a sales page, checkout page, or order confirmation gives you a more favorable express entitlement than these Terms, that entitlement will apply to your purchase.

1. Service Description

ClipBee is an AI-powered platform for generating and editing videos, images, and related creative assets. Depending on your plan, the Service may include:

• AI video and image generation, editing, enhancement, and upscaling;
• access to a pre-generated stock library;
• download and commercial-use permissions described in Section 6; and
• available export formats, customization options, and camera-enhancement features.

Features, models, credit costs, technical limits, and availability may vary by plan and may change as described in Section 10.

2. Eligibility and Accounts

You must be at least 18 years old and legally able to enter into a contract. You must provide accurate, current information and keep it updated. Your account is for one individual or one separately purchased team license, as shown at checkout. You may not share login credentials, transfer or sell an account, or allow another person to avoid purchasing a required license.

You are responsible for activity under your account and for keeping your credentials secure. Notify us promptly through help.clipbee.ai if you suspect unauthorized access.

3. Plans and Credit Allowances

3.1 ClipBee Standard

ClipBee Standard includes 500 AI credits that renew monthly and a separate 1,000-credit welcome bonus. The welcome bonus is granted once and does not renew monthly. Unused monthly credits expire when the next monthly allowance is issued unless the applicable order terms expressly state otherwise.

3.2 ClipBee Pro

ClipBee Pro includes 2,000 additional AI credits in addition to the credits included with the underlying ClipBee plan. Any applicable issuance, refresh, or expiration terms for the additional Pro credits will be shown on the sales page, at checkout, or in the order confirmation.

3.3 Unlimited License

The Unlimited License is a one-time-payment license that allows you to continue generating AI content throughout the lifetime-access term described in Section 3.5, subject to the annual credit allowance below. "Unlimited License" is the name of the license and refers to continued generation access over that term; it does not mean uncapped annual usage.

The Unlimited License includes a maximum allowance of 20,000 AI credits per Annual Credit Period. The 20,000-credit allowance refreshes automatically each year with no renewal fee, recurring charge, or additional required payment.

• Your first "Annual Credit Period" begins on the date the Unlimited License is activated and ends immediately before the first anniversary of that date. Each later Annual Credit Period begins on the corresponding anniversary and lasts until immediately before the next anniversary.
• At the beginning of each Annual Credit Period, your included credit balance is set to 20,000 credits.
• Unused included credits expire at the end of each Annual Credit Period. They do not roll over, accumulate, transfer, or have cash value.
• The annual refresh is included in the one-time purchase price. It is not a subscription, does not require another payment, and does not create an automatic recurring charge.
• Bonus or separately purchased credits, if offered, are governed by the specific terms shown when they are granted or purchased.

3.4 Credit Use and Exhaustion

Credit costs vary by operation, model, output type, duration, resolution, and other settings. The applicable credit cost will be displayed in the Service before you submit a credit-consuming request. Credits are deducted when processing begins, except that we may return credits after a verified technical failure for which no usable output was delivered.

If you use all 20,000 included credits before the end of an Annual Credit Period, credit-consuming generation will pause until the next annual refresh. You may continue using account and non-credit features that remain available. We may offer optional additional credits, but you are never required to buy them to receive your next annual refresh.

Our usage records and the credit meter in your account determine the balance, subject to correction of manifest errors. Contact support if you believe a deduction is incorrect.

3.5 Meaning of One-Time or Lifetime Access

"One-time payment," "lifetime access," or similar wording means there is no mandatory recurring access fee for the purchased plan. Access continues for as long as the applicable plan and ClipBee Service are operated and supported, unless your access is terminated under these Terms. It does not promise that every feature, AI model, third-party provider, or technical configuration will remain unchanged forever. Any discontinuation or material modification is governed by Sections 10 and 12 and by your mandatory legal rights.

4. Order Terms

The plan name, price, taxes, included credits, issuance and refresh schedule, expiration rules, renewal terms, and material restrictions shown at checkout and in your order confirmation form part of your contract. We will not charge you a recurring fee unless you have expressly selected and authorized a recurring plan.

5. Payments, Refunds, and Consumer Cancellation Rights

Prices and applicable taxes are shown before purchase. Payments may be collected by an authorized payment processor, reseller, or merchant of record. Its legally required terms may also govern payment processing, invoicing, and taxes.

Refunds are issued instantly, no questions asked, provided that you have not consumed more than 50% of the credits you received with your purchase.

Our voluntary refund commitment is described in our Refund Policy and in any more favorable guarantee shown at the time of purchase. This does not replace or restrict any non-waivable right of withdrawal, conformity remedy, refund, price reduction, or termination right available under applicable law.

6. License and Output Use

Subject to these Terms and your plan, ClipBee grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access the Service. As between you and ClipBee, and to the extent ClipBee has rights to grant, you may download, edit, and use outputs generated for you for personal or commercial projects, including client work, advertising, social media, websites, products, film, and broadcast, without attributing ClipBee.

AI outputs may not be unique, may be similar or identical to outputs provided to others, and may not qualify for copyright or other intellectual-property protection in every jurisdiction. We do not transfer rights we do not own and do not guarantee that an output is registrable, exclusive, or free of third-party rights. You are responsible for reviewing outputs and obtaining any permissions, releases, or legal clearance required for your intended use.

You may not resell, redistribute, sublicense, or make generated output available as standalone stock content or as a competing library unless we expressly authorize it in writing. You may incorporate output into a larger original project or deliver it as part of client work.

7. Your Inputs and Responsibility for Outputs

You retain any rights you have in prompts, uploads, reference media, and other material you submit ("Inputs"). You grant us and our service providers a worldwide, non-exclusive license to host, copy, process, transmit, and modify Inputs only as reasonably necessary to operate, secure, support, and improve the Service, comply with law, and enforce these Terms. Our handling of personal data is described in the Privacy Policy.

You represent that you have the rights and permissions needed to submit Inputs and direct us to process them. You are responsible for Inputs, your selection and use of outputs, and compliance with laws applying to your content, including intellectual-property, privacy, publicity, consumer-protection, and advertising laws. Do not rely on AI output as professional legal, medical, financial, safety-critical, or other expert advice.

8. Acceptable Use

You may not use the Service to:

• violate law, regulation, sanctions, or another person's rights;
• create or distribute unlawful, fraudulent, defamatory, harassing, hateful, exploitative, or sexually explicit content, or sexual content involving minors;
• impersonate a real person, create deceptive deepfakes, or use a person's identity, biometric data, likeness, or voice without required permission;
• infringe intellectual-property, privacy, publicity, confidentiality, or data-protection rights;
• develop malware, facilitate unauthorized access, disrupt the Service, bypass safety controls or credit metering, or probe the Service for vulnerabilities;
• reverse engineer or extract models, source code, system prompts, training data, or non-public components except where applicable law expressly permits it;
• use bots, scripts, multiple accounts, account sharing, or other methods to evade plan limits or automate access unless we expressly provide or approve that functionality; or
• resell access to the Service or operate it as a service bureau for unrelated third parties without a plan that expressly permits it.

9. AI Results and Third-Party Services

AI generation is probabilistic. Results may vary and may contain errors, artifacts, bias, or unexpected material. You must review outputs before publishing or relying on them. Except for rights that cannot lawfully be excluded, we do not guarantee:

• a particular output, quality level, generation time, or business result;
• that outputs are factually accurate, unique, non-infringing, or suitable for your intended purpose; or
• that every prompt will be accepted or that every model will remain available.

The Service may depend on third-party AI models, hosting, payment services, or integrations. We may replace a third-party provider or model for security, legal, quality, availability, or operational reasons.

10. Service Availability, Updates, and Modifications

We aim to keep the Service available but do not promise uninterrupted or error-free operation. Maintenance, capacity constraints, security incidents, provider outages, legal requirements, and events outside our reasonable control may temporarily affect access.

We may update or modify the Service for valid reasons, including improving features or security, adapting to technology or third-party providers, complying with law, preventing abuse, or maintaining commercial and technical sustainability. Changes will be made without an additional mandatory fee under the Unlimited License. We will not reduce its 20,000-credit annual allowance for an existing purchaser without the purchaser's express agreement, unless required by law.

If a modification materially and negatively affects a consumer's access to or use of the Service, we will provide clear information and, where required by law, reasonable advance notice on a durable medium and the right to terminate or another applicable remedy. Nothing in this section removes mandatory conformity, update, repair, price-reduction, refund, or termination rights.

11. ClipBee Intellectual Property

All rights, title, and interest in ClipBee, including the platform, website, technology, AI models, and branding, are owned by ClipBee and its licensors. These Terms do not grant you any rights to our trademarks or branding.

12. Suspension, Termination, and Service Retirement

We may temporarily restrict or suspend access when reasonably necessary to investigate suspected fraud, security threats, unlawful activity, harm to users or the Service, plan-limit evasion, or a material breach of these Terms. Where reasonably possible, we will give notice and an opportunity to cure before permanent termination. We may act immediately where delay would create legal, security, or safety risk.

We may permanently terminate access for a material or repeated breach, fraud, unlawful use, deliberate circumvention of credit limits or security controls, or where required by law. Termination for cause does not entitle you to a refund except where required by law or our Refund Policy.

If we permanently retire a purchased plan or the Service for reasons unrelated to your breach, we will provide reasonable advance notice where practicable and any remedy required by applicable law. We will not treat ordinary usage within the stated credit allowance as abuse.

After termination, you may no longer generate new output. Rights already granted for lawfully downloaded outputs continue, subject to these Terms. Provisions that by their nature should survive will survive, including intellectual-property, payment, liability, and dispute provisions.

13. Disclaimer of Warranties

To the maximum extent permitted by law, and except for express promises in these Terms, the order terms, and any non-waivable statutory warranty, the Service is provided "as is" and "as available." We disclaim implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement to the extent those warranties may lawfully be excluded.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, intentional misconduct, gross negligence where applicable, death or personal injury caused by negligence, or mandatory consumer rights.

To the maximum extent permitted by law, ClipBee and its affiliates, officers, employees, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunity, goodwill, or data, arising from the Service or these Terms, even if advised that such loss was possible.

To the maximum extent permitted by law, our aggregate liability arising from the Service or these Terms will not exceed the greater of (a) the amount you paid for the product or plan giving rise to the claim or (b) the minimum amount required by applicable law. These limitations apply only to the extent they are fair, valid, and enforceable under the law applicable to you.

15. Business-User Indemnity

If you use the Service primarily for your trade, business, craft, or profession, you will indemnify ClipBee against third-party claims and reasonable losses arising from your unlawful Inputs, your infringement of another person's rights, or your material breach of Sections 7 or 8. This section does not apply to consumers acting outside their trade or profession and does not require indemnification for loss caused by ClipBee.

16. Changes to These Terms

We may update these Terms for valid legal, security, technical, or operational reasons. The version in effect when you purchased governs the core paid entitlement for that purchase. Later changes will not retroactively reduce a purchased credit allowance or impose a recurring fee on a one-time-payment plan without your express agreement.

We will give reasonable advance notice of material changes by email, an in-account notice, or another durable medium where required. Changes needed urgently for security or law may take effect sooner. If applicable law gives you a right to reject or terminate because of a change, that right remains unaffected.

17. Governing Law and Disputes

These Terms are governed by Romanian law, without regard to conflict-of-law principles. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of the country where you habitually reside.

Please contact us first so we can try to resolve a dispute informally. Courts in Romania will have non-exclusive jurisdiction, except that a consumer may bring a claim in any court available under mandatory consumer-protection and jurisdiction rules. Nothing in these Terms requires a consumer to submit exclusively to private arbitration or waives a right to seek relief from a competent authority or court.

18. General Terms

• Entire agreement: These Terms, your checkout and order confirmation, the Refund Policy, and the Privacy Policy form the agreement concerning the Service. An express, more favorable promise made in your sales offer or order confirmation remains effective.
• Severability: If a provision is invalid or unenforceable, it will be limited only to the minimum extent necessary, and the remaining provisions will continue in effect.
• No waiver: A failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment: You may not transfer these Terms or your account without our written consent. We may transfer the agreement as part of a merger, reorganization, financing, or sale of the Service, provided that the transfer does not reduce mandatory consumer protections or your core paid entitlement.
• Language: If these Terms are translated, the English version controls to the extent permitted by law, but this does not restrict mandatory language rights available to consumers.

19. Contact

ClipBee is operated by Insta App SRL, Romania. For legal notices, support requests, credit disputes, or complaints, contact us through:

Support portal: https://help.clipbee.ai