Refund Policy

Our Simple Refund Policy

At ClipBee, we're confident you'll love our AI-powered stock footage generation platform. However, we understand that every tool isn't right for everyone. That's why we offer a straightforward, hassle-free refund policy.

30-Day Money-Back Guarantee

If for any reason you're not completely satisfied with ClipBee, you can request a full refund within 30 days of your purchase date. No questions asked. No complicated process. Just a simple, honest guarantee.

What "No Questions Asked" Means

We mean exactly that. You don't need to:

• Explain why you're requesting a refund
• Provide lengthy justifications
• Go through complicated approval processes
• Wait weeks for a decision

If you're not happy, we want to make it right — and if that means a refund, we're happy to process it quickly.

How to Request a Refund

Requesting a refund is simple and straightforward:

Refund Timeline

• Response Time: We respond to refund requests within 24 hours
• Processing Time: Once approved, refunds are processed within 1-2 business days
• Bank Processing: Your bank may take an additional 3-5 business days to reflect the refund in your account

What Happens After a Refund?

Once your refund is processed:

• Your access to ClipBee will be revoked
• You will no longer be able to generate new content
• Any content you've already downloaded remains yours to use according to our Terms of Service
• Your account data will be handled according to our Privacy Policy

Eligibility

Our 30-day money-back guarantee applies to:

• All new purchases of ClipBee lifetime access
• Any payment method used for purchase
• Purchases made directly through our website

Important Notes

• The 30-day period begins on your purchase date, not your first login
• Refund requests must be submitted within 30 days of purchase
• Each customer is eligible for one refund per email address
• Repeated purchases and refund requests may be reviewed for potential abuse

Third-Party Purchases

If you purchased ClipBee through a third-party marketplace or reseller, please contact them directly for refund inquiries, as they may have different refund policies.

Technical Issues

Before requesting a refund due to technical difficulties, please contact our support team. We're here to help resolve any issues you might be experiencing, including:

• Login or access problems
• Content generation errors
• Download or export issues
• Platform compatibility concerns

Most technical issues can be resolved quickly, and we want to ensure you have the best possible experience with ClipBee.

After the 30-Day Period

While our standard money-back guarantee is 30 days, we understand that exceptional circumstances may arise. If you have a concern beyond the 30-day window, please reach out to our support team. While we cannot guarantee a refund, we'll do our best to work with you on a case-by-case basis.

Chargebacks

We take pride in our customer service and transparent refund policy. If you have any concerns about your purchase, please contact us directly before initiating a chargeback with your bank. Chargebacks can result in:

• Immediate account termination
• Additional processing fees
• Potential legal action for fraudulent chargebacks

We're committed to resolving any issues fairly and quickly, making chargebacks unnecessary.

Contact Information

For refund requests or questions about our refund policy:

Email: helpdesk@clipbee.com
Subject Line: "Refund Request"
Response Time: Within 24 hours

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Significant changes will be communicated to existing customers via email.