Privacy Policy

At ClipBee, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered stock footage generation platform.

1. Information We Collect

1.1 Information You Provide

When you create an account or use ClipBee, you may provide:

• Account Information: Name, email address, password
• Payment Information: Billing address, payment method details (processed securely through our payment partners)
• Profile Information: Any additional information you choose to add to your profile
• Communication Data: Information you provide when contacting our support team

1.2 Information We Collect Automatically

When you use ClipBee, we automatically collect:

• Usage Data: How you interact with our platform, features used, content generated
• Device Information: Device type, operating system, browser type, IP address
• Generation Data: Text prompts, generation parameters, and output preferences
• Analytics Data: Platform performance, error logs, feature usage statistics
• Cookies and Tracking: Information collected through cookies and similar technologies

1.3 Content You Generate

We collect and store:

• Text prompts and descriptions you input
• Generated videos, images, and content
• Your generation history and saved content
• Settings and customization preferences

2. How We Use Your Information

2.1 To Provide Our Service

• Create and manage your account
• Process your AI content generation requests
• Store and deliver your generated content
• Provide customer support and respond to inquiries
• Process payments and prevent fraud

2.2 To Improve Our Service

• Analyze usage patterns and platform performance
• Train and improve our AI models (using anonymized data)
• Develop new features and enhancements
• Troubleshoot technical issues
• Conduct research and analysis

2.3 To Communicate With You

• Send service updates and important notices
• Provide customer support responses
• Send marketing communications (with your consent)
• Request feedback and surveys

2.4 For Legal and Security Purposes

• Comply with legal obligations
• Enforce our Terms of Service
• Detect and prevent fraud or abuse
• Protect our rights and property

3. How We Share Your Information

3.1 We Do NOT Sell Your Data

ClipBee does not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We share information with trusted third-party service providers who help us operate ClipBee:

• Payment Processors: To process your payments securely
• Cloud Hosting: To store and deliver your content
• Analytics Services: To understand platform usage (anonymized data)
• Customer Support Tools: To provide efficient support
• Email Services: To send transactional and marketing emails

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 Legal Requirements

We may disclose your information if required by law, such as:

• In response to legal process or government requests
• To protect our rights, property, or safety
• To prevent fraud or security issues
• In connection with a business transfer or acquisition

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. AI Training and Generated Content

4.1 How We Use Your Prompts

Your text prompts may be used to:

• Generate your requested content
• Improve our AI models (in anonymized, aggregated form)
• Understand user preferences and improve the platform

4.2 Content Privacy

4.3 Content Ownership

You retain rights to use your generated content as outlined in our Terms of Service. However, similar content may be generated for other users using similar prompts.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit is encrypted using SSL/TLS
• Secure Storage: Data at rest is encrypted and stored securely
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated
• Payment Security: We use PCI-compliant payment processors

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide you with access to ClipBee
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your information

7.2 Marketing Communications

You can opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your email preferences in your account settings
• Contacting our support team

Note: You will still receive essential service-related communications.

7.3 Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of ClipBee.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with ClipBee
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track campaign effectiveness (with your consent)

9. Third-Party Links

ClipBee may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

ClipBee is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

To exercise these rights, please contact us at helpdesk@clipbee.com.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email & Support helpdesk@clipbee.com
Address: ClipBee Privacy Team